Fitbit Status Dashboard

This page provides status information on the services that are part of Fitbit. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://www.fitbit.com/.

Click on the icon to view the incident details.

All incidents reported for Device Sync / Pairing

2025

Summary Date Duration
Widespread incident across Fitbit services 12 Jun 2025
3 hours, 22 minutes
Users might encounter issues while syncing device 10 Jun 2025
1 hour, 40 minutes
Users may have had trouble unpairing their device 22 May 2025
30 minutes

2024

Summary Date Duration
Users may have seen errors when signing in and synchronizing their data between the mobile app and the tracker. 3 Dec 2024
1 hour, 50 minutes
Elevated Android Customer Support Sync Complaints started 10/24 20 Oct 2024
15 days, 9 hours
Users are unable to newly pair (or re-pair) the Fitbit app with their Pixel Watch. 4 Jun 2024
1 day
Some Fitbit services are experiencing intermittent latency issues. 7 Apr 2024
3 days, 23 hours

2023

Summary Date Duration
Periodic slow or failing responses for up to ~25% of traffic. 5 Dec 2023
2 hours, 9 minutes
Fitbit app, web site, and API returning errors 16 Nov 2023
1 hour, 26 minutes