Fitbit Status Dashboard
This page provides status information on the services that are part of Fitbit. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://www.fitbit.com/.
Click on the icon to view the incident details.
History of incidents reported by product
Device Sync / Pairing
Summary | Date | Duration |
---|---|---|
Users may have seen errors when signing in and synchronizing their data between the mobile app and the tracker. | 3 Dec 2024 | |
Elevated Android Customer Support Sync Complaints started 10/24 | 20 Oct 2024 | |
Users are unable to newly pair (or re-pair) the Fitbit app with their Pixel Watch. | 4 Jun 2024 | |
Some Fitbit services are experiencing intermittent latency issues. | 7 Apr 2024 | |
Periodic slow or failing responses for up to ~25% of traffic. | 5 Dec 2023 | |
Mobile App
Summary | Date | Duration |
---|---|---|
Some Fitbit services are experiencing intermittent latency issues. | 7 Apr 2024 | |
Periodic slow or failing responses for up to ~25% of traffic. | 5 Dec 2023 | |
Web API
Summary | Date | Duration |
---|---|---|
Some users may notice data discrepancies or syncing issues between 3P apps and Fitbit. Our team is currently investigating the root cause of the issue. | 30 Aug 2024 | |
Some Fitbit services are experiencing intermittent latency issues. | 7 Apr 2024 | |
Periodic slow or failing responses for up to ~25% of traffic. | 5 Dec 2023 | |
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- All times are US/Pacific