Fitbit Status Dashboard

This page provides status information on the services that are part of Fitbit. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://www.fitbit.com/.

Click on the icon to view the incident details.

History of incidents reported by product

Device Sync / Pairing

Summary Date Duration
Users may have seen errors when signing in and synchronizing their data between the mobile app and the tracker. 3 Dec 2024
1 hour, 50 minutes
Elevated Android Customer Support Sync Complaints started 10/24 20 Oct 2024
15 days, 9 hours
Users are unable to newly pair (or re-pair) the Fitbit app with their Pixel Watch. 4 Jun 2024
1 day
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Mobile App

Summary Date Duration
Users might be automatically logged out of the app 29 Jan 2025
8 hours, 22 minutes
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Web API

Summary Date Duration
Firmware updates may fail, and users may experience issues with their sleep profiles. 25 Mar 2025
7 hours, 37 minutes
Some users may notice data discrepancies or syncing issues between 3P apps and Fitbit. Our team is currently investigating the root cause of the issue. 30 Aug 2024
20 days
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