[{"id":"ohB4jvhez32W4D9CK46o","number":"16504313915202356947","begin":"2026-03-09T20:21:00+00:00","created":"2026-03-09T22:31:37+00:00","end":"2026-03-11T06:49:00+00:00","modified":"2026-03-11T06:50:15+00:00","external_desc":"Issue affecting SpO2 and Skin Temperature data on some Wear OS devices.","updates":[{"created":"2026-03-11T06:50:15+00:00","modified":"2026-03-11T06:50:15+00:00","when":"2026-03-11T06:50:15+00:00","text":"The recent issue with SpO2 and Skin temp data is now resolved. To continue viewing your SpO2 and skin temperature data, please update your app to version 3.55.1.1 or higher. This update ensures you're able to view your metrics moving forward.","status":"AVAILABLE"},{"created":"2026-03-09T22:31:37+00:00","modified":"2026-03-11T06:50:15+00:00","when":"2026-03-09T22:31:37+00:00","text":"Some users with Fitbit on Wear OS devices may be unable to access SpO2 and Skin Temperature features due to a recent update.\nWorkaround: Please try adjusting the app permissions on your Wear OS device:\nSwipe down \u003e Settings ⚙️ \u003e Apps \u0026 notifications \u003e App permissions \u003e Fitness and wellness.\nEnsure both 'Oxygen saturation (Fitbit)' 🩸 and 'Skin temperature (Fitbit)' 🌡️ are set to 'Allow' ✅.\nWe are working to fully resolve the underlying issue and will provide updates here.","status":"SERVICE_DISRUPTION"}],"most_recent_update":{"created":"2026-03-11T06:50:15+00:00","modified":"2026-03-11T06:50:15+00:00","when":"2026-03-11T06:50:15+00:00","text":"The recent issue with SpO2 and Skin temp data is now resolved. To continue viewing your SpO2 and skin temperature data, please update your app to version 3.55.1.1 or higher. This update ensures you're able to view your metrics moving forward.","status":"AVAILABLE"},"status_impact":"SERVICE_DISRUPTION","severity":"medium","service_key":"zall","service_name":"Multiple Products","affected_products":[{"title":"Device Sync / Pairing","id":"RXaSLdu9Tikr8h9XhydZ"},{"title":"Mobile App","id":"xDTRH4s8JzPQUF7maQfJ"}],"uri":"incidents/ohB4jvhez32W4D9CK46o"},{"id":"zaFSerKuPAycoTWpK191","number":"15496595490166162067","begin":"2025-12-04T23:54:00+00:00","created":"2025-12-05T00:09:52+00:00","end":"2025-12-05T17:07:00+00:00","modified":"2025-12-05T17:46:55+00:00","external_desc":"Food logging is unavailable.","updates":[{"created":"2025-12-05T17:46:55+00:00","modified":"2025-12-05T17:46:55+00:00","when":"2025-12-05T17:46:55+00:00","text":"The issue has been resolved, and the food logging feature is now available.","status":"AVAILABLE"},{"created":"2025-12-05T00:09:52+00:00","modified":"2025-12-05T17:46:55+00:00","when":"2025-12-05T00:09:52+00:00","text":"We are currently experiencing issues with food logging feature. Our team is investigating the issue and will give an update as soon as possible.","status":"SERVICE_DISRUPTION"}],"most_recent_update":{"created":"2025-12-05T17:46:55+00:00","modified":"2025-12-05T17:46:55+00:00","when":"2025-12-05T17:46:55+00:00","text":"The issue has been resolved, and the food logging feature is now available.","status":"AVAILABLE"},"status_impact":"SERVICE_DISRUPTION","severity":"medium","service_key":"xDTRH4s8JzPQUF7maQfJ","service_name":"Mobile App","affected_products":[{"title":"Mobile App","id":"xDTRH4s8JzPQUF7maQfJ"}],"uri":"incidents/zaFSerKuPAycoTWpK191"},{"id":"JD8wa43C8BWA37zKcPvH","number":"11204706720120219768","begin":"2025-11-19T11:30:00+00:00","created":"2025-11-19T12:35:56+00:00","end":"2025-11-19T13:10:00+00:00","modified":"2025-11-19T13:20:44+00:00","external_desc":"Fitbit most recent data not available in the Fitbit app","updates":[{"created":"2025-11-19T12:35:56+00:00","modified":"2025-11-19T13:20:44+00:00","when":"2025-11-19T12:35:56+00:00","text":"Fitbit newest data is not available in the mobile app.\nNew account creation fails","status":"AVAILABLE"}],"most_recent_update":{"created":"2025-11-19T12:35:56+00:00","modified":"2025-11-19T13:20:44+00:00","when":"2025-11-19T12:35:56+00:00","text":"Fitbit newest data is not available in the mobile app.\nNew account creation fails","status":"AVAILABLE"},"status_impact":"SERVICE_DISRUPTION","severity":"medium","service_key":"RXaSLdu9Tikr8h9XhydZ","service_name":"Device Sync / Pairing","affected_products":[{"title":"Device Sync / Pairing","id":"RXaSLdu9Tikr8h9XhydZ"}],"uri":"incidents/JD8wa43C8BWA37zKcPvH"},{"id":"2NaMyDgCNC5F5VAM5RYM","number":"9007792093736245627","begin":"2025-11-07T21:06:00+00:00","created":"2025-11-07T21:07:09+00:00","end":"2025-11-07T23:27:00+00:00","modified":"2025-11-08T00:38:38+00:00","external_desc":"Food search is unavailable.","updates":[{"created":"2025-11-08T00:38:38+00:00","modified":"2025-11-08T00:38:38+00:00","when":"2025-11-08T00:38:38+00:00","text":"This incident was mitigated, Food Search is now operating normally.","status":"AVAILABLE"},{"created":"2025-11-07T21:07:09+00:00","modified":"2025-11-08T00:38:38+00:00","when":"2025-11-07T21:07:09+00:00","text":"We are currently experiencing issues with the food search feature. Our team is working on a fix. As a workaround, please try logging via your \"recent foods\" history.","status":"SERVICE_DISRUPTION"}],"most_recent_update":{"created":"2025-11-08T00:38:38+00:00","modified":"2025-11-08T00:38:38+00:00","when":"2025-11-08T00:38:38+00:00","text":"This incident was mitigated, Food Search is now operating normally.","status":"AVAILABLE"},"status_impact":"SERVICE_DISRUPTION","severity":"medium","service_key":"xDTRH4s8JzPQUF7maQfJ","service_name":"Mobile App","affected_products":[{"title":"Mobile App","id":"xDTRH4s8JzPQUF7maQfJ"}],"uri":"incidents/2NaMyDgCNC5F5VAM5RYM"},{"id":"tAFb5PyMeD6MvuyweKMe","number":"11262817632611231302","begin":"2025-07-17T11:10:00+00:00","created":"2025-07-17T11:59:24+00:00","end":"2025-07-17T14:40:00+00:00","modified":"2025-07-17T14:49:58+00:00","external_desc":"We're experiencing a major outage","updates":[{"created":"2025-07-17T14:48:46+00:00","modified":"2025-07-17T14:49:58+00:00","when":"2025-07-17T14:48:46+00:00","text":"Functionality back to normal","status":"AVAILABLE"},{"created":"2025-07-17T11:59:24+00:00","modified":"2025-07-17T14:48:46+00:00","when":"2025-07-17T11:59:24+00:00","text":"Investigation in progress","status":"SERVICE_DISRUPTION"}],"most_recent_update":{"created":"2025-07-17T14:48:46+00:00","modified":"2025-07-17T14:49:58+00:00","when":"2025-07-17T14:48:46+00:00","text":"Functionality back to normal","status":"AVAILABLE"},"status_impact":"SERVICE_DISRUPTION","severity":"medium","service_key":"zall","service_name":"Multiple Products","affected_products":[{"title":"Mobile App","id":"xDTRH4s8JzPQUF7maQfJ"},{"title":"Web API","id":"nQL9J5JmKTULiJ42QUqc"}],"uri":"incidents/tAFb5PyMeD6MvuyweKMe"},{"id":"bi5hhNWfdtHvtr28qA8u","number":"3535865860033462588","begin":"2025-06-12T17:58:00+00:00","created":"2025-06-12T19:53:36+00:00","end":"2025-06-12T21:20:00+00:00","modified":"2025-06-12T21:38:28+00:00","external_desc":"Widespread incident across Fitbit services","updates":[{"created":"2025-06-12T21:38:28+00:00","modified":"2025-06-12T21:38:28+00:00","when":"2025-06-12T21:38:28+00:00","text":"This incident was mitigated, Fitbit features such as syncing/pairing devices, logging in or creating accounts are now operating normally.","status":"AVAILABLE"},{"created":"2025-06-12T19:53:36+00:00","modified":"2025-06-12T21:38:28+00:00","when":"2025-06-12T19:53:36+00:00","text":"Users might face issues signing in, creating accounts, migrating accounts, syncing devices, interacting with the mobile app","status":"SERVICE_OUTAGE"}],"most_recent_update":{"created":"2025-06-12T21:38:28+00:00","modified":"2025-06-12T21:38:28+00:00","when":"2025-06-12T21:38:28+00:00","text":"This incident was mitigated, Fitbit features such as syncing/pairing devices, logging in or creating accounts are now operating normally.","status":"AVAILABLE"},"status_impact":"SERVICE_DISRUPTION","severity":"medium","service_key":"zall","service_name":"Multiple Products","affected_products":[{"title":"Device Sync / Pairing","id":"RXaSLdu9Tikr8h9XhydZ"},{"title":"Mobile App","id":"xDTRH4s8JzPQUF7maQfJ"},{"title":"Web API","id":"nQL9J5JmKTULiJ42QUqc"}],"uri":"incidents/bi5hhNWfdtHvtr28qA8u"},{"id":"NXL656UTvWtN5JrFVU16","number":"279185737865998596","begin":"2025-06-10T11:00:00+00:00","created":"2025-06-10T11:46:55+00:00","end":"2025-06-10T12:40:00+00:00","modified":"2025-06-10T12:38:52+00:00","external_desc":"Users might encounter issues while syncing device","updates":[{"created":"2025-06-10T12:38:16+00:00","modified":"2025-06-10T12:38:52+00:00","when":"2025-06-10T12:38:16+00:00","text":"Resolved","status":"AVAILABLE"},{"created":"2025-06-10T11:46:55+00:00","modified":"2025-06-10T12:38:16+00:00","when":"2025-06-10T11:46:55+00:00","text":"Users might encounter issues while syncing device","status":"SERVICE_DISRUPTION"}],"most_recent_update":{"created":"2025-06-10T12:38:16+00:00","modified":"2025-06-10T12:38:52+00:00","when":"2025-06-10T12:38:16+00:00","text":"Resolved","status":"AVAILABLE"},"status_impact":"SERVICE_DISRUPTION","severity":"medium","service_key":"RXaSLdu9Tikr8h9XhydZ","service_name":"Device Sync / Pairing","affected_products":[{"title":"Device Sync / Pairing","id":"RXaSLdu9Tikr8h9XhydZ"}],"uri":"incidents/NXL656UTvWtN5JrFVU16"},{"id":"vY5rXs4HSD8avHtqgG51","number":"17954238512559610860","begin":"2025-05-22T13:40:00+00:00","created":"2025-05-22T15:27:56+00:00","end":"2025-05-22T14:10:00+00:00","modified":"2025-05-22T15:29:45+00:00","external_desc":"Users may have had trouble unpairing their device","updates":[{"created":"2025-05-22T15:27:56+00:00","modified":"2025-05-22T15:29:45+00:00","when":"2025-05-22T15:27:56+00:00","text":"Users may have had trouble unpairing their device","status":"AVAILABLE"}],"most_recent_update":{"created":"2025-05-22T15:27:56+00:00","modified":"2025-05-22T15:29:45+00:00","when":"2025-05-22T15:27:56+00:00","text":"Users may have had trouble unpairing their device","status":"AVAILABLE"},"status_impact":"SERVICE_OUTAGE","severity":"high","service_key":"RXaSLdu9Tikr8h9XhydZ","service_name":"Device Sync / Pairing","affected_products":[{"title":"Device Sync / Pairing","id":"RXaSLdu9Tikr8h9XhydZ"}],"uri":"incidents/vY5rXs4HSD8avHtqgG51"},{"id":"iJvd97TWXRP4zLJbt4V9","number":"11393604217673574551","begin":"2025-03-25T15:13:00+00:00","created":"2025-03-25T15:16:52+00:00","end":"2025-03-25T22:50:00+00:00","modified":"2025-03-25T23:03:18+00:00","external_desc":"Firmware updates may fail, and users may experience issues with their sleep profiles.","updates":[{"created":"2025-03-25T23:03:18+00:00","modified":"2025-03-25T23:03:18+00:00","when":"2025-03-25T23:03:18+00:00","text":"This incident has been mitigated.","status":"AVAILABLE"},{"created":"2025-03-25T15:16:52+00:00","modified":"2025-03-25T23:03:18+00:00","when":"2025-03-25T15:16:52+00:00","text":"We are actively working to resolve this issue and will provide updates as they become available.","status":"SERVICE_DISRUPTION"}],"most_recent_update":{"created":"2025-03-25T23:03:18+00:00","modified":"2025-03-25T23:03:18+00:00","when":"2025-03-25T23:03:18+00:00","text":"This incident has been mitigated.","status":"AVAILABLE"},"status_impact":"SERVICE_DISRUPTION","severity":"medium","service_key":"nQL9J5JmKTULiJ42QUqc","service_name":"Web API","affected_products":[{"title":"Web API","id":"nQL9J5JmKTULiJ42QUqc"}],"uri":"incidents/iJvd97TWXRP4zLJbt4V9"}]