Fitbit Status Dashboard FAQ


The status dashboard provides real-time information on the health and availability of Fitbit’s features & services to keep you informed of any outages or disruptions.

Understanding the dashboard

November 8
Device Sync / Pairing
Fitbit Care
Mobile App

The status dashboard works as follows:

What do the status icons mean?

The following table explains each of the status icons:

Available The feature is fully available with no known disruptions
Service information Feature or service notification update
Service disruption The feature or service is unavailable or affected by a known issue
Service outage The feature is inaccessible to users

How do I subscribe to the RSS or JSON feeds?

To get the latest outage alerts we recommend subscribing to the Status Dashboard RSS feed:

  1. Go to the Status Dashboard.
  2. At the bottom, click RSS Feed and copy the feed URL.
  3. In your RSS reader paste the URL to add the Status Dashboard feed.
If you want programmatic access to the Status Dashboard, for example to integrate it into your monitoring system, click JSON History at the bottom.

How do I view the history of issues?

Follow these steps to view the service status history:

  1. Go to the Status Dashboard.
  2. At the bottom, click View history.